Automotive Media Solutions tied for first place in the 2012 National Automotive PR Survey, conducted among media nationwide. There are 11 companies that do what we do across the nation. This 115 page survey is distributed to the entire industry.
PART 4: CAR DELIVERY/PREPARATION SERVICES
Respondents were asked to rank the various services of the car delivery and preparation companies. The average overall satisfaction improved this year from an already strong 6.1 to 6.2 on a seven-point scale, and seven of the eleven companies improved their average overall satisfaction scores. Motor City Solutions, Automotive Media Solutions and G. Schmitz & Associates lead the industry in a three-way tie on overall satisfaction. They are closely followed by the winner in the 2010 survey, Prestige Auto, along with Page One and Automotion. Comments about Motor City Solutions included: “The cars are always ready for us when we arrive and the drop-off procedures are painless.” One respondent said about Automotive Media Solutions: “They have the best service, good cars, clean cars, explain everything and work with your schedule.” G. Schmitz & Associates received comments like: “Very professional – they send a weekly report of upcoming cars delivery dates – they call the day before a drop off to let you know when the car will arrive – they will work around my schedule when delivering cars.”
Thanks to our media for particpating in this survey!